Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Attends and successfully completes required technician training classes.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Research repair needs and order parts as needed. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Attends and successfully completes required technician training classes.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Research repair needs and order parts as needed. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems, for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submit information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Handles all customer orders in keeping with company customer satisfaction practice.
Serves counter customers or acknowledges promptly upon approaching the parts counter.
Suggests at least one additional related item to each customer on every call.
Communicates all customer relationship issues to Parts Manager including complaints, obtains all pertinent information prior to reporting and suggests course of action.
Enters all parts sales orders promptly and correctly in the computer for printing and shipping the order. All parts orders to be completed daily, assisting co-workers as needed.
Processes parts returns the day received, check for condition and original sell price.
Maintains current knowledge of all information resources, including SIS, Infocast, Reman, ANTARES, and Allied lines.
Assists with filling orders when necessary.
Maintains neat lobby display and counter work area.
Sells products for establishment or at sales office, store, or customer's place of business by performing the following duties.
Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers at the store or by phone. This includes 2-3 nights a week staying on the road in the territory.
Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Prepares reports of business transactions and keeps expense accounts. Maintains an up to date CRM Logs and Sales Funnel.
Make regular sales calls to maintain existing customers as assigned to ensure relationship is maintained.
Provides technical and sales support to customers on a regular basis. This support should include the development of "lunch and learn sessions" to provide individual and group presentations for the purpose of new product updates and product improvements. These functions should include the resources of the vendor’s factories and field personnel whenever deemed necessary.
Performs regular "cold calls" on new customers in order to expand the existing customer base.
Maintains a schedule that maximizes the effectiveness of the time spent in the field and the office and provide this schedule to the Manager.
Develops and submit a yearly forecast and marketing plan.
Tracks all quotes including jobs won, jobs pending, jobs lost and jobs developing as required in the CRM.
Timely reporting of above information as required.
Continued pursuit of personal and professional growth and development within industry.
Maintains a positive attitude and professional appearance.
Sells products for establishment or at sales office, store, or customer's place of business by performing the following duties.
Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers at the store or by phone. This includes 2-3 nights a week staying on the road in the territory.
Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Prepares reports of business transactions and keeps expense accounts. Maintains an up to date CRM Logs and Sales Funnel.
Make regular sales calls to maintain existing customers as assigned to ensure relationship is maintained.
Provides technical and sales support to customers on a regular basis. This support should include the development of "lunch and learn sessions" to provide individual and group presentations for the purpose of new product updates and product improvements. These functions should include the resources of the vendor’s factories and field personnel whenever deemed necessary.
Performs regular "cold calls" on new customers in order to expand the existing customer base.
Maintains a schedule that maximizes the effectiveness of the time spent in the field and the office and provide this schedule to the Manager.
Develops and submit a yearly forecast and marketing plan.
Tracks all quotes including jobs won, jobs pending, jobs lost and jobs developing as required in the CRM.
Timely reporting of above information as required.
Continued pursuit of personal and professional growth and development within industry.
Maintains a positive attitude and professional appearance.
Sells products for establishment or at sales office, store, or customer's place of business by performing the following duties.
Compiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources.
Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers at the store or by phone. This includes 2-3 nights a week staying on the road in the territory.
Displays or demonstrates product, using samples or catalog, and emphasizes salable features.
Quotes prices and credit terms and prepares sales contracts for orders obtained.
Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules.
Prepares reports of business transactions and keeps expense accounts. Maintains an up to date CRM Logs and Sales Funnel.
Make regular sales calls to maintain existing customers as assigned to ensure relationship is maintained.
Provides technical and sales support to customers on a regular basis. This support should include the development of "lunch and learn sessions" to provide individual and group presentations for the purpose of new product updates and product improvements. These functions should include the resources of the vendor’s factories and field personnel whenever deemed necessary.
Performs regular "cold calls" on new customers in order to expand the existing customer base.
Maintains a schedule that maximizes the effectiveness of the time spent in the field and the office and provide this schedule to the Manager.
Develops and submit a yearly forecast and marketing plan.
Tracks all quotes including jobs won, jobs pending, jobs lost and jobs developing as required in the CRM.
Timely reporting of above information as required.
Continued pursuit of personal and professional growth and development within industry.
Maintains a positive attitude and professional appearance.
Primary Job Role
Operates equipment to and from cleaning area. Utilizes high pressure steam-cleaning equipment to clean equipment.
Performs preventive maintenance on the wash rack and ensures a safe and clean work area per standard operating procedures.
Assist in any way needed to meet Contamination Control guidelines.
Loads and unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Directs the incoming and outgoing movement of equipment and trucks for the facility. Works with managers of facility to establish operational procedures to ensure efficient flow and organization.
Performs basic inspection of incoming equipment to determine its physical condition. Recommends repairs, if necessary.
Attends and successfully completes required tasks and training classes for the Yard Attendant role.
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Completes required documentation utilizing appropriate software to document incoming and outgoing equipment. Submits documentation to supervisor as required in a timely manner.
Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Maintains a minimum set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Attends and successfully completes required technician training classes.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Research repair needs and order parts as needed. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Maintains company standards in housekeeping and contamination control.
Greets customer promptly and professionally. Identifies order accuracy and captures appropriate customer signatures upon receipt
Understands back order escalation process, priorities and reporting. Effectively communicates best sourcing options and/or estimated ship dates with all customers to achieve optimal results.
Properly code and prepare invoices for payment in a timely manner to ensure good relationships with our vendor partners.
Receives payment and completes daily transmittal logs of Cash/Check & Credit Card transactions. Works with counter staff and Parts Manager to ensure outstanding cash sales still within company guidelines. Maintains cash monies are kept in balance at all times.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Negotiating: Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs.
Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Process accounts receivable payments.
Posts payments to accounts and generates bank deposits.
Handles transmittals, credit cards, and cash.
Applies credits to open invoices on accounts.
Receives and handles letters/ phone calls regarding credits on accounts.
Maintains account through adjustments, journal entries, taxes, service charges, and charge backs.
Researches and reconciles payments.
Prepares daily cash deposits and fills out cash control sheet daily.
Enters finalized cash receipts and updates accounts receivable ledger by customer.
Obtains and mails invoice copies for customers, as requested.
Processes daily credit card deposits.
Files check stubs and bank receipts.
Researches and processes customer claims of invoice payment.
Researches and processes charge backs, returns, and bad checks.
Answers accounts receivable phone inquiries and follows up.
Compiles back-up of transactions to receivables, balances general ledger, and generates reports to accounts payable.
Assists with customer, departmental, and branch inquiries.
Performs other miscellaneous office duties, filing, copying, and other projects as assigned by management.
Primary Job Role
Operates equipment to and from cleaning area. Utilizes high pressure steam-cleaning equipment to clean equipment.
Performs preventive maintenance on the wash rack and ensures a safe and clean work area per standard operating procedures.
Assist in any way needed to meet Contamination Control guidelines.
Loads and unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Support Trimble Heavy Civil Construction product portfolio within designated territory, including repairs and installations, all in accordance with the policies of SITECH North and Central Florida.
Determine service status and service required for Trimble and/or Caterpillar Construction Machine Control and Guidance (MC&G) systems.
Performs necessary service, repairs, replacements, installations, rebuilding components, preventative maintenance to restore equipment to proper operation.
Facility is maintained in a manner that reflects a positive company image.
Carries out duties in accordance with the organization's policies and applicable laws.
Primary Job Role
Inspects truck and trailer before dispatch. Ensures all equipment meets operating and safety requirements.
Loads, hauls and unloads machines at customer's job sites or at Ring Power facilities.
Keeps up the appearance of the equipment and notifies Dispatcher of any problems.
Maintains current knowledge of all state and federal laws. Maintains compliance with Department of Transportation regulations.
Maintains an accurate log book.
Ensures all required documents are available for haul.
Checks for customer abuse of equipment. Notes damages to equipment and informs Dispatcher.
Maintains a good relationship with customers.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
To organize, coordinate, plan and schedule all related production activities in the Utilities Production Department.
Learn all aspects of the manufacturing of Utility Trucks, characteristics, and application, as well as related accessories and supplies that are manufactured, stocked and sold by Ring Power Utilities.
Analyze and plan the work schedule according to the build plan and customer’s orders.
Establish job assignments based on the personnel’s expertise and experience that will produce high levels of productivity and at the same time attaining monthly shipping targets.
Analyze all job orders required in the plant facilities and establish schedules for each job order, which will produce the most efficient and productive results.
Shall be responsible for all shop equipment, tools, materials and raw materials used in the Production department.
Assist with all customer problems and develop corrective actions by collaborating with the Utilities Service team.
React immediately to “change orders” and communicate the changes to production personnel.
Establish labor hours for each process and update changes.
Maintain upkeep and maintenance on all buildings and equipment.
Review and track labor and material costs.
Establish and generate with the Shop Lead Team, quality standards for all products being manufactured.
Ensure all production personnel are up to date on safety and technical training, aligned with company goals.
Establishes monthly targets with the Operations and Service Manager.
Collaborate with the Utilities Technical Specialist on all Custom Builds and quotations. Provide feedback on cost and feasibility on customer requests.
Conduct Safety Audits of the production facility ensuring all company safety policies are followed and the facility adheres to corporate standards.
Conduct Performance Reviews for direct reports and ensure timelines are met.
Primary Job Role
Operates equipment to and from cleaning area. Utilizes high pressure steam-cleaning equipment to clean equipment.
Performs preventive maintenance on the wash rack and ensures a safe and clean work area per standard operating procedures.
Assist in any way needed to meet Contamination Control guidelines.
Loads and unloads materials, parts, or products onto or from pallets, skids, conveyors, or trucks.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance
Cares and maintains company machines/equipment and ensure co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintain a high awareness of technical changes in the industry.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Works under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
