Learn to diagnose, repair, recondition, and adjust equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Participate in the two Year “Think Big Program.”
Attend training sessions as required ( 5 cycles, each cycle includes 8 weeks at school, 8 weeks in the shop OJT]).
Work in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintain a positive attitude and role model for the other employees to follow.
Maintain a minimum set of tools required for job performance (Provided by Ring Power).
Care and maintain company machines/equipment and ensure co-workers are doing the same.
Maintain personal company service literature, and maintain a high awareness of technical changes in the industry.
Learn to repair or replace defective parts on machinery/equipment.
Learn to disassemble components and clean parts.
Work under the guidance of a qualified shop or field service technician in the disassembly, repair, re-assembly and test of components.
All other duties assigned by management.
Comply with outlined sponsorship agreements.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required tasks and technician training classes in the apprenticeship program.
Maintains a minimum set of tools as defined by the Apprenticeship Program to diagnose, disassemble and assemble machine components to manufacturer’s specifications.
Performs basic equipment repair functions including maintenance, diagnostics, remove and replacement of parts and major components with support from a designated mentor, as needed.
Works in the assigned area under the direct guidance of a qualified technician in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards
Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times. Submits Apprenticeship program documentation to mentor and supervisor as required by the program.
Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Assist in tank inspections, assemble tools, filters and piping to clean tanks, clean work area and complete all forms/reports.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improve methods of service to our customers.
Maintains a positive attitude, with a clean neat appearance, and a role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensure co-workers are doing the same.
Demonstrates utilization of dealer computer systems, for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the Service Manager. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Trains and/or mentors others in department.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
Manages and coordinates all quality control activities throughout the division by performing the following duties.
Analyzes the need for quality procedures throughout the division; develops and implements processes and procedures as necessary.
Maintains accurate reports detailing warranty costs and corrective actions and reports to management on a regular basis.
Reviews ongoing and completed projects for quality of fit, finish and adherence to customer specifications.
Manages incoming warranty claims, including customer communication, determining validity of warranty claims.
Manages inspection personnel, field staff responsible for warranty repairs, and schedules appropriate resources to complete repairs.
Manages employees involved in the inspection of work in progress and finished products and supervises final testing, as needed, to insure proper manufacture, schedules third party inspections as necessary.
Audits and maintains documentation as required to satisfy third party certifications, including UL, NAAMI, FBC et al, and performs the duties of division representative in meetings with third party agencies.
Supervises employee certifications where required.
Interprets company policies to workers and enforce safety regulations.
Establishes or adjusts work procedures to maintain quality levels.
Recommends measures to improve production/manufacturing methods, worker/equipment performance, and quality of product.
Suggests changes in working conditions and use of equipment to increase efficiency of shop, department, or work crew.
Analyzes and resolves work problems, or assists other supervisors in solving work problems.
Initiates or suggests plans to motivate workers to achieve work goals.
Maintains time and production records.
Confers with other supervisors to coordinate activities of individual departments.
Performs activities of workers supervised, if needed.
Primary Job Role
Maintain company standards in housekeeping and contamination control.
Greets customer promptly and professionally. Identifies order accuracy and captures appropriate customer signatures upon receipt.
Pull and clearly identify materials correctly, following all applicable notes and instructions to include location assignment and shipping information.
Count, sort and place stock materials on racks, shelves, or in bins according to predetermined sequence such as size, type, style or location.
Receive shipments, examine, unpack and check for accuracy. Validate rejects, damaged items, shortages and notifies appropriate parties.
Prepare outbound shipments per established company guidelines.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Fostering Teamwork: Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Directs the incoming and outgoing movement of equipment and trucks for the facility. Works with managers of facility to establish operational procedures to ensure efficient flow and organization.
Performs basic inspection of incoming equipment to determine its physical condition. Recommends repairs, if necessary.
Attends and successfully completes required tasks and training classes for the Yard Attendant role.
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Completes required documentation utilizing appropriate software to document incoming and outgoing equipment. Submits documentation to supervisor as required in a timely manner.
Approaches work in a positive manner and maintains conduct that is supportive of the work team. Contributes to team efforts by accomplishing tasks on time while maintaining safety and quality expectations.
Assists with maintaining the facility by following proper contamination control guidelines, including housecleaning, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Inspects truck and trailer before dispatch. Ensures all equipment meets operating and safety requirements.
Loads, hauls and unloads machines at customer's job sites or at Ring Power facilities.
Keeps up the appearance of the equipment and notifies Dispatcher of any problems.
Maintains current knowledge of all state and federal laws. Maintains compliance with Department of Transportation regulations.
Maintains an accurate log book.
Ensures all required documents are available for haul.
Checks for customer abuse of equipment. Notes damages to equipment and informs Dispatcher.
Maintains a good relationship with customers.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts others. Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.
Primary Job Role
Process all quote requests for New and RPO equipment. Prepare and submit detailed quotes to Account Managers and Customers on or before bid due dates. Maintain detailed notes and documentation during to quoting process for reference. Work with the management team to determine gross profit margins on all quotes. Compile accurate pricing for all quotes to create a final sale price. Consult with all vendors/manufacturers to achieve the best pricing possible on all parts, equipment and logistics. Process all change order requests directed by the account manager.
Accurately interpret customer specifications/bids to prepare quotes accurately. Actively participate in all pre-bid meetings.
Prepares reports of bid tabulations for Municipal/Co-Op Bids.
Estimates date of delivery to customer, based on knowledge of production and delivery schedules.
Collaborates with engineering groups to ensure the design of the completed quoted product is within safe and legal guidelines and all dimensions are accurate for operational effectiveness. Collaborate with the Account Manager, manufacturer, engineering and customer to overcome design challenges discovered during the quoting process.
Review stock chassis, body and aerial quotes for stock orders. Recommend spec changes to management to stay current with industry trends. Review “customer supplied” chassis specs for approval. Maintain all stock quotes and pricing for all stock equipment on order.
Maintain positive relationships with all vendor/manufacturer partners to stay current on updated product offerings and pricing. Assist other operating groups with industry expertise when needed.
Provide accurate specifications to order from for all vendors/manufacturers to the New Equipment Coordinator. Assist in the order process when needed to ensure order accuracy.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on an analysis of the industry, marketplace and current and potential capabilities as compared to competitors. Anticipates potential problems and develops appropriate contingency plans. Conducts independent analysis in the creative search for new ideas or solutions.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Stress Management: Keeps functioning effectively when under pressure and maintains self-control in the face of hostility or provocation. Remains calm under stress. Can effectively handle several problems or tasks at once. Controls response when criticized, or provoked.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer's specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to insure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner, maintains conduct that is supportive of the work Team and sets the standard for others to follow. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Attends and successfully completes required technician training classes. Maintains high awareness of applicable technical changes in the industry.
Maintains necessary set of tools required for job performance to diagnose, disassemble and assemble components to manufacturer’s specifications.
Diagnose and perform designated repairs on customer or company owned equipment including, but not limited to, mechanical, electrical, hydraulic troubleshooting, maintenance and repairs
Works in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Inspects components to ensure maximum parts are being reused to control repair costs. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Monitors job expenses versus repair estimates and ensures that the supervisor is aware of any cost over run, prior to the job being completed.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations. Trains and/or mentors others in department.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Fiscal Accountability: Follows all fiscal regulations, standards and control procedures when committing fiscal resources or processing financial transactions. Responsibly allocates and accounts for the use of fiscal resources, weighing alternatives and their benefits. Monitors budget usage and ensures critical costs are covered. Seeks ways to reduce costs.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Maintains a minimum set of tools required for job performance to diagnose, remove and install, disassemble and assemble machine undercarriage components to manufacturer’s specifications by following published procedures.
Attends and successfully completes required technician training classes.
Performs designated repairs and rebuilds on customer or company owned components including, but not limited to, undercarriage track groups, idlers, rollers, equalizer bars, roller frames, and pivot shafts.
Works in the assigned area in a neat and orderly fashion, constantly looking for ways of improving the methods of work, work area, and safety standards.
Researches repair needs and order parts as needed. Completes required documentation utilizing appropriate software to document repairs performed on equipment, and accounting for repair times.
Approaches work in a positive manner and maintains conduct that is supportive of the work Team. Contributes to Team efforts by accomplishing tasks on time while maintaining safety and quality expectations
Assists with maintaining proper facility appearance and shop conditions by following proper contamination control guidelines, including housekeeping, and performing other general maintenance duties.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Information Gathering: Checks all appropriate sources in identifying the information needed for analysis and decision making. Uses skillful methods in obtaining high quality relevant information. Checks work to ensure accuracy and completeness. Compares observations or finished work to what is expected to find inconsistencies. Clearly documents sources, and organizes the information according to the research needs.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Primary Job Role
Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears proper personal protective equipment.
Performs preventive maintenance to include, but not limited to: changing engine fluids, filters, lubricating and cleaning components/parts, and starting equipment to test performance.
Maintains /makes minor adjustments and repairs to equipment and supporting systems in the field.
Supplies all required information, supporting documentation, and photos to the Preventive Maintenance Dispatcher and
Service Estimator for repairs and additional services identified during scheduled preventive maintenance visits.
Maintains personal company service literature, maintain a high awareness of technical changes in the industry, maintain tools required for this position and attend training sessions as required.
Works in a neat and orderly fashion, adhering to contamination control guidelines and constantly looking for ways of improving the methods of work, work area, and safety standards.
Maintains flexibility of schedule to regularly work nights and weekends as required.
Completes all required documentation to be provided to the the customer and PM Dispatcher.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.
Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks, and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.
Personal Development: Takes responsibility for personal learning and development by acquiring and refining technical and professional skills needed in job related areas. Obtains developmental opportunities proactively. Actively seeks and embraces growth opportunities.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Primary Job Role
Sorts and delivers incoming mail by department and/or employee to ensure timely distribution.
Picks up departmental mail.
Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
Stocks supplies needed for the mailroom.
Corrects and re-forwards misdirected mail.
Performs other duties as assigned.
Essential Job Competencies
Safety: fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts / risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.
Innovative: Sees old problems as opportunities for creative problem solving while staying within the parameters of good practice. Develops and fosters better, faster, or less expensive ways to do things. Thinks in terms of desired outcomes, not just reactive, quick solutions. Energized by any challenge that stands in the way. Remains agile and adapts in a high degree of ambiguity.
Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.
Takes Initiative: Takes appropriate action to resolve issues without requiring direction. Seeks out others involved in a situation to learn their perspectives. Makes difficult decisions in a timely manner. Is willing to make decisions in difficult or ambiguous situations, when time is critical. Assertive in a group when it is necessary to facilitate change, overcome an impasse, face issues, or ensure that decisions are made.
Managing Change: Demonstrates support for innovation and for organizational changes needed to improve the organization's effectiveness. Helps individuals and groups manage the anxiety associated with significant change. Establishes processes to manage the orderly implementation of change.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
Diagnoses, repairs, reconditions, and adjusts equipment as required and complete all paperwork on the troubled equipment to which the individual is assigned.
Attends training sessions as required.
Works in a neat, orderly, and safe manner, constantly seeking to improved methods and the safety of others.
Maintains a positive attitude and role model for the other employees to follow.
Maintains a minimum set of tools required for job performance.
Cares and maintains company machines/equipment and ensures co-workers are doing the same.
Demonstrates utilization of dealer computer systems for work orders and other documentation.
Maintains personal company service literature, and maintains a high awareness of technical changes in the industry.
Tests, diagnoses and adjusts failures of equipment.
Repairs or replaces defective parts on machinery/equipment.
Disassembles components and properly clean parts.
Inspects components to insure maximum parts are being reused to control repair costs
Creates repair estimates and submits information to substantiate quotes and estimates.
Prepares all parts requisitions, time cards, or service reports, as requested by the supervisor. Ensures they are legible and accurate with sufficient detail for service accounting needs.
Monitors job expenses versus repair estimates and ensures that the lead person is aware of any cost over run, prior to the job being completed.
Assumes the lead person position temporarily, as necessary.
Trains and/or mentors others in department.
Assist the Company in any necessary duties to achieve Company goals.
Perform other related duties as assigned.
