Inside Sales Representative - Utilities

Job Locations US-FL-Jacksonville
Posted Date 3 weeks ago(2/2/2018 3:00 PM)
Job ID
18-4537
# of Openings
1
Category
Sales

Company Overview

In 1962, Ring Power Corporation became a full-line Cat Equipment dealer in North Florida, and later expanded its authorized territory to include Central Florida.

 

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.

 

Ring Power Corporation has become one of the largest Cat Equipment dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

 

Currently, more than 1,700 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Main Duties & Responsibilities

The goal of the Inside Sales Representative (ISR) is to re-establish, qualify, and maintain contact with small to medium-sized customers to increase Utility sales, work tool sales and Utility rentals. The sales goal is to provide retail assistance for customers at the branch including all sales activities (qualifying, quoting, closing the sale, etc.) and product demonstration activities. Direct mail and other promotional activities may drive customers into the branch as well as ISR prospecting over the telephone to non-Dealer customers within the segment.

 

The ISR will proactively manage an account base of up to 1500 accounts in an assigned territory, using the telephone as his/her primary tool. Employing a disciplined phone call campaign, ISRs will qualify accounts, update the customer’s complete account information, and begin to develop the relationship. The ISR will manage retail customers through the sales cycle including demonstrations, quoting and qualifying.                      

 

The ISR goal is to open new accounts and “touch” these customers a minimum of 4 times per year via the telephone. In addition, direct mail and other promotional campaigns will be utilized with assigned Utility Division accounts. Customers span all industry types. Some customer’s do not have Utility equipment, but they can still benefit from Dealer product support services, attachments and offerings.

 

Take into account the diversification of the customer base and that some customers may require contact on either a weekly, monthly, or semi-annual basis, ISRs will strive to maintain a minimum 100 calls per week. The ISR will meet with retail customers at the branch as assigned.

 

Maintain accurate customer account information and call reports. This allows the targeting of specific customers for sales and promotions and the tracking of specific account and territory goals.

 

Promote all aspects of the Dealership by selling parts, service, labor, Customer Support Agreements, and providing larger machine and engine sales leads to other salespeople and other ISR’s within the company.

 

Develop and qualify equipment, attachments and/or parts and service leads and where applicable for larger equipment, forward them to the Dealership’s outside sales organization.

 

Through the needs analysis process, the position will determine individual customer’s needs and provide solutions to meet them.

 

Is the single point of contact from the Dealer to the customer. The ISR’s ability to develop a strong positive relationship with his/her customers and fellow employees (PSSR/machine/engine sales reps) is critical to his/her success.

 

Ongoing process encompassing goal setting and setting attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward company goals.

Qualifications

1 to 5 years of experience in equipment sales and rental.

 

PC Skills a must. (Excel, Word, Access, Lotus Notes, DBS )

 

Must be able to comprehend, speak and write the English language.

 

Must possess good interpersonal and communication skills.

 

High School Diploma or related equivalent required.

 

Bachelor’s Degree from a four year college or university or related equivalent experience preferred.

 

Physical Demands of the Position:

 

Place the corresponding letter next to each category.  “C” Constantly-(6-8 hrs/day), “F” Frequently-(3-6 hrs/day), “O” Occasionally-(up to 3 hrs/day), or “NA” if not applicable. Indicate the appropriate weight where applicable. (ie: Up to 25 lbs., 26-50 lbs. or Over 50 lbs.)

 

N/A

 

Climbing

N/A

 

Balancing

N/A

 

Stooping

N/A

Kneeling

N/A

  Crouching

N/A

  Crawling

O

Reaching

F

  Standing

F

  Sitting

F

Walking

N/A

  Feeling

O

  Fingering

N/A

Grasping

F

  Repetitive Motion

C

  Talking

C

Hearing

 

 

 

 

O

 

Pushing

Up to 25 lbs. 

26-50 lbs.

Over 50 lbs.  

O

Pulling

  Up to 25 lbs. 

  26-50 lbs.      

  Over 50 lbs.  

O

Lifting

  Up to 25 lbs. 

  26-50 lbs.      

  Over 50 lbs.  

 

Environmental Conditions of the Position:

 

Place the corresponding letter next to each category.  “C” Constantly-(6-8 hrs/day), “F” Frequently-(3-6 hrs/day), “O” Occasionally-(up to 3 hrs/day), or “NA” if not applicable.

 

     F

The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature change.

     F

The worker is subject to outside environmental conditions: No effective protection from weather.

F

 The worker is subject to both environmental conditions: Activities occur inside and outside.

O

 The worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour.

O

 The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour.

O

 The worker is subject to noise: There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level.

N/A

 The worker is subject to vibration: Exposure to oscillating movements of the extremities of whole body.

O

 The worker is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to heat and exposure to chemicals.

 

O

 The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.

 

O

 The worker is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.

 

N/A

 The worker is required to wear respirator.

 

       C

 The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

 

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