Professional & Organizational Development Facilitator

Primary Job Role

Delivers high impact training and development classroom programs by presenting content, leading simulations and exercises, facilitating the comprehension of learning materials, reading and responding to individuals and groups, and ensuring the application of lessons learned post-session.

Properly plans, prepares for, and practices the delivery of each session, ensuring all training manuals, props, and support materials are prepared, transported and set Liaises with the training coordinator to ensure overnight accommodations, meals, and other trainee logistics are handled.

Develops or assists in the development of content for new and existing training programs, ensuring that content is current and effective in the meeting of learning Additionally, learns and certifies in new training programs and processes as training needs emerge and are defined by senior management.

Assists the Professional & Organizational Development Program Manager, Senior Executives, and Training & Development Department in designing and implementing various organizational development and coaching projects. 

Advances the vision, mission, strategies, and goals of Ring Power by building and maintaining exceptional collaborative relationships with senior managers, sales professionals, and executives from all divisions and support departments thereby ensuring alignment between learning opportunities and business needs.

Continuously learns, improves, grows, and develops as a professional and organizational change Engages in advanced training and development programs.

Communicates clearly with, proactively engages with, and works collaboratively with departmental teammates and all other Ring Power team members. 

Performs other duties as assigned.

Essential Job Competencies

Safety: Fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.

Facilitating / Presenting: Enables cooperative and productive group Clarifies the agenda by identifying the key issues, objectives, and stakeholder expectations. Guides the discussion of complex or divisive issues to help members develop insights and remain engaged with the task. Tailors presentation style to the audience with interaction and feedback to hold their attention.

Confidence and Drive: Confident in one's own ideas and capability to be successful; willingness to take an independent position in the face of Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, is not swayed by resistance and focuses on achievement of the initiative.

Self-Aware: Conscious of one's own feelings, character and personality and the implications for how your behavior impacts Understands personal goals, strengths, weaknesses and motivating forces in one's life. Has an awareness of one's most important personal beliefs and values. Accepts personal weaknesses and works to improve these areas.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.

Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable and challenging Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.

Fostering Teamwork: Listens and responds constructively to other team members' Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.

Credibility: Demonstrated concern to be responsible, reliable, and Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano. Ring Power also has five facilities outside of Florida - The Carolinas, Georgia, & Texas- to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Currently, more than 2,700 employees at 20+ locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Education and Experience

Formal Education: Bachelor’s degree or higher in a related area of study

Experience: 7 or more years in a field closely related to this role

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Bachelor’s degree in related field required.

Experience (7+ years) delivering multiple leadership, sales, or other skills training programs.

Driver’s license and ability to travel to various locations to deliver trainings/services.

Expert in PowerPoint and moderate to expert skill level in other Office suite programs.

Travel required: 25-30%.

Not Required but Highly Desired Criteria

Master's degree in related field.

Certification in multiple training courses related to leadership and/or sales development and assessment tools and techniques, such as DiSC, MBTI, CPI260. 

Professional certification such as Certified Professional in Talent Development (CPTD) from the Association for Talent Development (ATD).

Experience in facilitating simulations and experiential learning modules. 

Instructional design and content development experience. 

Continuous Improvement (e.g., Lean, Six-Sigma, 6-S) training and certification. 

Knowledge of adult learning principles.

Updating of Knowledge

Job requirements change requiring re-training to stay current every 1-2 years. 

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Problem Solving: Job requires complex problem-solving ability with minimal Independent research and analysis are sometimes required to develop solutions.

Creativity: Job requires creativity as part of carrying out daily New approaches are encouraged.

Autonomy: Job is not normally monitored, but overall objectives are clearly Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Working Environment

Stress Load: Regular exposure to these stresses (20-80% of the time).

Workload Fluctuation: Job involves occasional changes in priorities, complexity and/or quantity of work.

Work Schedule: Work is typically performed during regular business hours with occasional requirements to work nights, holidays and weekends.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

"NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

Environmental Conditions

"NA": Not Applicable

"O": Occasionally - (up to 3 hours/day)

"F": Frequently - (3-6 hours/day)

"C": Constantly - (6-8 hours/day)

C: Inside conditions: Protection from weather but not necessarily from temperature change.

N/A: Outside environmental conditions: No effective protection from weather.
N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour.
N/A: Extreme heat: Temperatures above 100 degrees for periods of more than one hour.
N/A: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level

N/A: Vibration: Exposure to oscillating movements of the extremities of whole body.
N/A: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals.
N/A: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation.
N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids.
N/A: Air particulates / contaminants: the worker is required to wear respirator.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER